Let's Get You Back to Playing!


Please choose your location

If ordering a part for an outdoor swing set or playhouse, click here . If ordering a part for any other item, please use the form below.

Part(s) Order Form

For all items other than Outdoor Swingsets and Playhouses, please enter the batch number below.

If you enter a batch number other than the batch number displayed on your item the replacement parts you receive will not be compatible with the item in your possession. This is extremely important as there are no returns or refunds on parts purchases.

please do not include the "110" or "231" if your batch code starts with this number

We value your business and want to ensure your satisfaction. In the case of a manufacturer error, replacement parts are covered under warranty for 90 days from the date of purchase from the retailer. Delivery within North America usually takes 7 - 10 business days. For the rest of the world, expect delivery in 10 - 14 days.

Have another question? Our Consumer Engagement Team is always here to help!

US and Canada: customerservice@kidkraft.com

Europe, United Kingdom, Middle East South Africa: europecustomerservice@kidkraft.com

Australia: aucustomerservice@kidkraft.com